VIDEO

BPA is transforming the way organizations operate. Key statistics, its impact, and trends

CASE STUDY

Document Automation Process completes an entire day’s work in just 15 minutes

free Assessment

Our Solutions Specialists can help you determine if BPA is what your business needs.

What We Do for Your Success

Leatherberry Associates is a trusted implementation partner for Business Process Automation (BPA) and Digital Marketing software solutions. Business Process Automation involves the use of technology to automate repetitive, manual tasks and streamline complex business processes, resulting in increased efficiency, accuracy, and cost savings. At Leatherberry Associates, we help our clients identify areas of their business that are inefficient, costly, and detrimental to employee productivity and morale. Leveraging cutting-edge software technologies, we develop and implement reliable automated solutions that enhance organizational efficiency, deliver measurable results, and significantly reduce operational costs.

Employees enjoying a balanced work-life schedule while automated business process runs in the backgroundwhile automated business process runs in the background
Employees enjoying family time while automated business process runs in the background
Male employee relaxing and watching YouTube videos while automated business process runs in the background

In today’s competitive landscape, organizations need a powerful combination of strategic insight, industry expertise, accurate data, and advanced technology solutions to succeed. At Leatherberry Associates, we are committed to delivering excellence through our consulting services, utilizing cutting-edge technologies and expert teams to achieve tangible results.

Our solutions have an immediate and transformative impact on business performance. Automated processes provide consistent, measurable outcomes, delivering the critical information business leaders need to make informed, data-driven decisions. By eliminating tedious manual tasks, employees can focus on higher-value activities, completing their work efficiently and without the need for overtime. This also enhances customer satisfaction by ensuring timely and effective communication.

Leatherberry Associates offers a unique blend of technology, proprietary data, and deep industry expertise, enabling our clients to significantly improve their operational performance and overall organizational health. Moreover, our automated solutions promote a healthier work-life balance, empowering clients and their teams to concentrate on what truly matters.

We are Business Process Automation Enthusiasts

To stay competitive, it’s essential to Think Smart, Work Smarter and
Automate the rest!

Labor-intensive business processes are costly and can overwhelm already overburdened employees, delaying critical projects. Business Process Automation (BPA) enhances workplace efficiency by replacing tedious manual tasks with automated, event-driven, and scheduled processes. This ensures tasks are completed on time, freeing employees to focus on more strategic and impactful work.

BPA can handle time-sensitive reporting, seamlessly integrate disconnected data systems like Sales and ERP, distribute marketing leads and collateral, proactively monitor operations, send alerts, and much more—from simple to highly complex tasks. Often described as the ‘perfect employee,’ BPA works 24/7/365, reliably completing every task on schedule without ever needing time off. 

” So what is BPA and what can it do for my business? “

Layered screen capture of automated business processes
Automated Process Workflow Wireframe
Employees monitor social media platforms
Project manager reviewing task list

What You Should Automate!

ACCOUNTING / FINANCE

Automate time-consuming credit control procedures, financial reporting and everyday data entry. Integrate key financial elements with data silos used throughout the organization to ensure employees have the most up-to-date decision based information.

e-commerce

Whether your a vendor on an e-commerce site or managing one of your own, automated data integration is a fundamental necessity for simple data transfer, order acknowledgement, fulfillment, shipping notifications or all of the above, Manually transferring data from online to in-house systems wastes valuable time, delays shipment, and lowers customer satisfaction.   

HUMAN RESOURCES

Start your journey towards an administration free, self-service environment. Empower employees to update their own information or request time off. Proactively notify managers of impending reviews or alert when reviews are overlooked.

INFORMATION TECHNOLOGY

Integrate disconnected database systems. Perform routine maintenance. Automate scheduled reporting (Crystal Reports, MS Reporting Services, Excel, etc.). Proactively monitor data. Trigger database updates to ensure employees are view the most current information 

MARKETING

Spend more time on improving marketing performance and less on managing unsubscribes, updating eCommerce stores and entering leads from campaigns into your CRM system. Pass segmented lists from CRM to Marketing Platform. Automatically fulfill information requests, route leads, enable/disable opt-in requests.

OPERATIONS

Enforce consistency by automating common tasks such as scheduled reporting. Move data through organizational progressions using conditional data updates. Distribute email notifications, alerts, and announcements to employees and customers.

SALES

The number one complaint among sales people for the last 20 years is “I do not get paid to enter data” Automate new Lead / Customer data entry, calendar control, Opportunity Management, and Order processing in the company CRM system. Generate pipeline reports, purge discontinued data, merge duplicate records. Empower the Sales Team to actually perform the task for which they were employed.  

SERVICE / SUPPORT

Whether you want to automate support ticket creation and distribution, update the CRM with customer service information or provide a customer portal for customers to access information, we have the solutions to help. Manage Service and Support processes to ensure customers are receiving top level assistance. Automate internal/external notifications. 

What Our Clients Are Saying

SALES / SERVICE / IT

With our entire workforce working remotely from home during this pandemic, BPA is now more important to the success of our sales and support than ever. Thanks to you and BPA, our operations, sales, and service teams continue to maintain the highest levels of customer service for which we are known.

P. Durant

Vice President of Operations,
North America

eCRM / ERP INTEGRATION

We would spend on average 30 to 40 hours a week, mostly weekends, trying to figure out who we owed money to and who owed us. Thanks to the great team at Leatherberry Associates, our manual and error-prone process has been automated. In less than 15 minutes per week our invoices and bills are transferred from our heavily customized CRM to our accounting system.

J. Hulupko

Chief Financial Officer

CRM / ERP INTEGRATION

Our billing process took 3 staff members 6 weeks of data entry to produce a single months worth of invoicing. It was errant, time consuming, and difficult to manage. With your help and understanding, our new automated billing process has been reduced to 30 minutes a month. It has freed 2 of our staff to focus on new areas of revenue production and we saw a positive ROI 3 months after implementation. Unbelievable!

B. Peters

Accounting Manager

SALES / SERVICE / OPERATIONS

The amount of flooding after the hurricane made it impossible to get to our office. Thanks to you and the automated business processes you designed for us, our business never skipped a beat. Web leads were still being routed to the correct sales rep, reports were delivered on time, and all of the data integrations processed as scheduled.

B. Bond

Business Development Manager

Marketing / Sales

I have no clue how this stuff works but it’s pretty incredible. I open my inbox and there are my leads. I open my CRM and my phone calls are already scheduled, opportunities created, and I didn’t have to waste valuable time entering data. Very Cool Stuff Leatherberry!

J. Coore

Regional Sales Manager

ACCOUNTING

As controller, I was very concerned about transferring data automatically into our Accounting software. Your Client Support representative was extremely responsive by showing me how I could have final approval using group filters in our CRM. Now my data  moves with accuracy and ease.

C. Ryan

Controller