About Us

Who We Are

Today, now more than ever before,  winning organizations need a combination of strategic insight, industry expertise, data accuracy, and technology solutions. That is why we are committed to  excellence in consulting with technologies and specialized teams that deliver results.

When our solutions are implemented,  they make an immediate impact on business performance. Since automated business processes are measurable and repeatable, they allow business leaders to make insightful, data-driven decisions on the biggest challenges facing their organizations. Through our software and technical service solutions, Leatherberry Associates  combines technology, proprietary data, and extensive expertise to significantly improved operation performance and organizational health for our clients.

Company Profile

For more than 20 years, we’ve been passionate about achieving better results for our clients through the use of CRM, BI Reporting, Marketing, and Automated Business Processes.

We have worked with culturally and regionally diverse companies across North America eager to manage their business processes more efficiently through CRM,  automated workflow, intelligence reporting, and marketing automation. We focus on each client’s individual needs and offer only technology solutions, implementation services, training and support to properly satisfy those needs. For us, it is about truly listening to the needs of our clients and taking the time to understand their business goals and objectives.  Only then, can we offer the best solution.

Founded in 2001, Leatherberry Associates has completed over 250 successful projects for both SMB and Fortune 500 clients.  Our diverse array of clients stem from a variety of industries including, but not limited to Advertising, Film, Finance, Education, Manufacturing, Print and Media Publishing, Service and Repair, Software Publishing, and Professional Services and Consulting.

At Leatherberry Associates, we work hard to earn the trust and confidence of our clients and never take that trust for granted. We want to develop a long—term relationship with our clients giving us the opportunity to truly get to know them. It is with this trust and knowledge that we find the best solution to help their businesses grow and flourish and it is this philosophy that sets us apart.

1. Long—term relationships ensuring mutual success. This means never recommending software technology or services that simply will not deliver real business value. To help achieve that, we establish a thorough understanding of the requirements and expectations as a part of our recommendations.

2. Professional and passionate employees. We hire only experienced consultants who have exhibited a passion for their work and have been successful in delivering innovative solutions.

3. Understanding of your needs before we even make our first recommendation. Thorough discovery takes an understanding of your business and needs. There are no instant solutions in building an effective, long-term, affordable solution.

4. Promises delivered as expected. We deliver projects on time and budget.

At Leatherberry Associates, we are firm believers in the principle of pay it forward. We believe a balanced work/life schedule is imperative to our team’s success. As projects prevail, we strive to put in the hours necessary to deliver our client’s projects on time and under budget. When complete, team members are encouraged to spend quality PTO with their families.

Within the community, Leatherberry Associates is known for its sponsorship of youth recreation programs. We offer speaking and educational engagements to local schools.

FAQs

We’re been passionate about achieving maximum results for our clients. To accomplish our goal, we must first educate.  

Business Process Automation enforces consistency by replacing many of the manual human driven processes organizations depend upon each day with schedule driven tasks. These repeatable tasks are comprised of tools designed to complete each step of a defined business process. Whether a data driven event, submitted web form, inbound email, or scheduled deliverable, these tasks complete as scheduled without interruption. Employee efficiency and performance levels improve as they are now able to complete the job for which they were hired on time and still have time to watch their children grow!Whether your company is international or down the street Workflow Automation is a necessity for maintaining a competitive edge.  Think smart, work smarter, and automate the rest! 

Implementation costs vary depending upon the complexity of the business process. Does the process cross organizational units? Are there integration points with third party software? Is reporting involved and are those reports already designed? This list of discussion points may be lengthy however, implementation may not. A simple project involving receipt and assignment of web leads to sales may only take a couple of days. The investment return (ROI) on such a project may be recognized within a few short months. 

Project: Increased Sales by 37%

Implementations project timelines will vary depending upon project requirements. Unlike CRM and/or ERP projects that take months to implement and rollout, most automation projects can be implemented and in production within weeks. A primary reason for this is that most of the componants required for a successful BPA implementation are already in place in the form of exisitng data sources, infrastructure, and hardware. Additionally, the boost to employee morale when they learn of time saving processes being implemented.

Absolutely Not! The automation of business processes is designed to improve employee efficiency and morale by allowing them to focus on the job they were hired to complete. As turnover and job advancement take place, many department managers are faced with placing greater workloads on remaining staff. Budget restrictions often inhibit the hiring of new employees to fill the void. As a result, the timely dissemination of data throughout the company is often delayed. Overtime and weekend work is required to fulfill increased demand and employee work/life balance suffers.

As child, how many times did your parent miss that big game or recital because of work?

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