Solution buyers are often set up for project failure because the vendor has not fully established a clear expectation of the software solution’s capabilities and/or the cost of the complete project including hidden costs, training and support, annual maintenance renewals, administration and upgrade, employee turn-over, additional software licensing, and hardware. Be wary of a solution vendor who states they have a 100% success rate. Projects can terminate or fail for numerous reasons even after a multi-year run of success. Loss of Sponsorship, a change in organizational structure or vision, employee turn-over, budget modification, or economic change can impact the course of a once successful project. 

At Leatherberry Associates, we are extremely proud of our project successes and equally troubled by those that had a dissimilar outcome. Before engaging in a project, it is imperative that we take the time to completely educate prospective clients on all matters related to their project before either party enters into an agreement. Included within these pages are some of our greatest successes and some unfortunate loses. A list of  frequently asked questions and there answers are listed  here.

“I’m not paid to data enter” Here’s how clients have increased profitability by eliminating the need for data entry