Project Winners and Losers

Solution buyers are often set up for project failure because the vendor has not fully established a clear expectation of the software solution’s capabilities and/or the cost of the complete project including hidden costs, training and support, annual maintenance renewals, administration and upgrade, employee turn-over, additional software licensing, and hardware. Be wary of a solution vendor who states they have a 100% success rate. Projects can terminate or fail for numerous reasons even after a multi-year run of success. Loss of Sponsorship, a change in organizational structure or vision, employee turn-over, budget modification, or economic change can impact the course of a once successful project. 

At Leatherberry Associates, we are extremely proud of our project successes and equally troubled by those that had a dissimilar outcome. Before engaging in a project, it is imperative that we take the time to completely educate prospective clients on all matters related to their project before either party enters into an agreement. Included within these pages are some of our greatest successes and some unfortunate loses. A list of  frequently asked questions and there answers are listed  here.

Business Development and Sales

“I’m not paid to data enter” Here’s how clients have increased profitability by eliminating the need for data entry

Customer pays $87,000 invoice surprising the Accounting Department


Automation processes continue to maintain operations while Pandemic forces staff to work remotely

Automation Project Improves Sales Revenue by 37% in the first year

E-Commerce integration yields immediate return on investment

Accounting integration ends color coded paper trail

Sales team is inundated with web leads, drops cold calling campaign for good.

Service company increases SLA renewals by 700%

Home bound customers now able to track and modify deliveries while in transit 

CRM Data Scorecard improves data consistency and accuracy

e-Commerce integration yields immediate ROI during COVID-19 Shutdown

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Sales revenue increased by > 37% during the first year of Digital Marketing integration

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Customer pays $87,000 invoice surprising the Accounting Department

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